At PrinterDoctor.tech, we strive to ensure customer satisfaction with our products and services. Our Refund & Return Policy outlines the conditions under which you can return items and request refunds.
Eligibility for Returns: Items must be returned within 30 days of the original purchase date. Products must be in their original packaging, unused, and in the same condition as received. Certain items, such as custom orders or digital products, may not be eligible for returns.
Return Process: To initiate a return, contact our customer service team with your order details. Once your return is approved, you will receive instructions on how to send your item back. The customer is responsible for shipping costs unless the return is due to a defect or error on our part.
Refunds: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges: If you receive a defective or damaged item, we will replace it with the same product at no additional cost. Please contact us immediately to arrange for an exchange.
Non-Returnable Items: Certain products, such as opened consumables (e.g., ink cartridges, toner), cannot be returned. Please check the product description for specific return eligibility.
Restocking Fees: A restocking fee may apply to certain returned items. This fee will be deducted from your refund amount.
Contact Information: If you have any questions or concerns regarding our Refund & Return Policy, please reach out to our customer support team for assistance.
For the complete details on our Refund & Return Policy, please visit our official website or contact us directly.
